AI shopping tools get your store wrong.

Wrong prices, stale inventory, missing products, and much more: Exayo finds out what AI tells your customers, and shows you the proof.

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Exayo Report · August 2026
Buyer-visible findings
3 products sampled · 2 AI shopping tools
Check Status Evidence
Price FAIL AI told shopper: $599.00
Actual store price: $914.00
Availability FAIL AI told shopper: in stock
Product feed says: sold out
Returns policy FAIL AI told shopper: 30-day returns
Published policy: 60 days
Shipping PASS AI correctly quoted free shipping over $75, matching your published policy
Product details PASS Description, sizing, and materials match your listing

How it works

We test your store the way AI shops it.

We ask AI shopping tools the same purchase-intent questions your customers ask, then grade every answer against what's actually true in your store.

Build truth from your store

We read your product catalog, current prices and inventory, and your published policy pages to build a verified picture of what's actually true about your store.

Ask AI what it tells buyers

We probe multiple AI shopping tools with purchase-intent questions about your products, prices, shipping, and returns.

Grade every answer

Every claim the AI makes gets compared against your real data, and anything wrong comes with side-by-side evidence you can verify yourself.


Why it matters

These errors are fixable — because AI reads your store.

AI shopping tools don't invent answers out of thin air. They pull from your product pages, your feeds, and your policy pages, so when those sources conflict or go stale, the AI repeats the mistake to every shopper who asks.

Every finding comes with a cause

Most errors trace back to something you control: a price that differs between your product page and your feed, a policy page that's blank or outdated, or product data that AI can't reach at all. Your report tells you which one it is, so your team knows exactly what to hand to your developer.

Fix the source, and the answers follow

When your published data is consistent and complete, AI has nothing wrong to repeat. After you make a fix, your next scan confirms whether the AI's answers actually changed — you're never guessing whether the work landed.

Stay right as things change

Prices move, sales launch, and AI models update quietly. Something that was correct last week can break overnight without anyone noticing. Monitoring catches the regression and emails you before your customers find out the hard way.


Pricing

Start free. Monitor when it matters.

The first report is on us. You decide if the errors are worth watching.

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Your products are being described right now. Do you know what they're saying?

Get a free report with exactly what AI shopping tools tell buyers about your store — and where they get it wrong.

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